Help with your Portal account
For account support, privacy questions, or a request to close your account, email jeremy@azimuthconsultingllc.com.
Please describe what you were trying to do and any message you saw. Do not email your password, sign-in codes, or a copy of your report.
Your personal reports
The Portal uses the email address verified for your signed-in account to find eligible saved Snapshot reports. A report already linked to another account stays with that account.
Reports remain available only while their original consent and retention periods are active. Your personal account does not provide organization or administrator access.
Privacy and account requests
Your Portal account holds sign-in links, access settings, and records of account activity. The report service holds the saved reports.
When you close a personal library, we keep a minimal record that it is closed while your Portal sign-in account exists. This helps us keep the library closed. Closing a library does not delete your account or reports.
Our policy is to keep ordinary account-activity records for 12 months after each event. Records needed for a legal or contractual obligation, or an active investigation, may be kept longer. Automatic cleanup is not yet active.
Contact Azimuth to ask about access, consent, retention, full account deletion, or privacy. We will review the request and explain the next steps.